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Impact IT Solutions

In City of Bristol, South West Serves the whole UK

Bristol-based managed IT and cybersecurity provider serving businesses across the UK.

Visit website Call 0117 2020 200 Write a review Updated 07 Sept 2026

From the provider

Impact IT Solutions is a Bristol-based managed IT services provider founded in 2004, serving businesses across the UK. The company offers comprehensive managed IT support, cybersecurity, cloud solutions and compliance services to help businesses transition to secure, cloud-first and hybrid environments.

With over 20 years of experience, Impact IT Solutions maintains a 98.3% customer satisfaction rate and has been recognised as Bristol's IT Support of the Year. The company is ISO 27001 and ISO 9001 certified, and holds Cyber Essentials Plus certification. They provide on-site and remote support, Microsoft 365 and Azure services, IT strategy with bespoke roadmaps, and compliance assistance.

The team consists of highly skilled IT professionals committed to service excellence, diversity and inclusion. Impact IT Solutions emphasises fast response times, professionalism and clear communication, with services including helpdesk support, network infrastructure, security, software development, licensing and hosting.

Services Impact IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.
ISO 9001 International standard for quality management, audited by a certification body.
Cyber Essentials Plus Cyber Essentials with an independent technical audit.
Microsoft Partner Registered in the Microsoft partner network.

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Services Impact IT Solutions offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Impact IT Solutions

What services does Impact IT Solutions offer?
Impact IT Solutions offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Microsoft 365, Cloud and hosting, Compliance and GDPR, Projects and consultancy.
Where does Impact IT Solutions provide IT support?
Impact IT Solutions is based in City of Bristol and serves businesses across the UK.
Who is Impact IT Solutions for?
The company was founded in 2004.

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