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IT-Pro Support

In Wrexham, Wales

Managed IT support and cyber security for businesses in North Wales, Shropshire and Cheshire.

Visit website Call 01978 869 182 Write a review Updated 07 Sept 2026

From the provider

IT-Pro Support is a managed IT services provider based in Ruabon, Wrexham, serving small and medium-sized businesses across North Wales, Shropshire, and Cheshire. With over 20 years of experience supporting businesses in the region, they offer a comprehensive range of services including managed IT support, cyber security, Microsoft 365 management, managed backup and disaster recovery, web hosting, and custom software development.

The company holds Cyber Essentials accreditation and operates as a Microsoft Partner, also working with industry-leading vendors including Dell, UniFi and ESET. Their team of qualified technicians provides remote and on-site support with an average response time under 15 minutes. IT-Pro Support operates Monday to Friday from 9am to 5pm at their Vauxhall Business Park office in Ruabon.

They deliver tailored support packages designed around each client's specific needs, focusing on identifying and fixing root causes rather than treating symptoms. Services combine reactive support with proactive managed services to keep business systems secure and efficient.

Services IT-Pro Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.
Microsoft Partner Registered in the Microsoft partner network.

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Services IT-Pro Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Cyber security Protecting systems and data from attack, and responding when something gets through. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about IT-Pro Support

What services does IT-Pro Support offer?
IT-Pro Support offers Managed IT support, Cyber security, Microsoft 365, Backup and disaster recovery, Cloud and hosting, Projects and consultancy.
Where does IT-Pro Support provide IT support?
IT-Pro Support is based in Wrexham and also serves Cheshire East, Cheshire West and Chester, Denbighshire, Flintshire, Gwynedd, Shropshire.

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