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Keen IT Support

In Halton, North West

Family-run MSP offering managed IT support and maintenance to businesses since 1996.

Visit website Call 0151 474 4774 Write a review Updated 07 Sept 2026

From the provider

Keen IT Support, originally known as Mersey-IT, is a family-run business providing IT support services to businesses since 1996. Based in Widnes, the company offers comprehensive technical support both remotely and on-site, serving local and national clients. Their services include network design and installation, server and PC support, hardware supply, maintenance contracts, virus protection, backup and disaster recovery, compliance services including PCI compliance, and telephone systems. The company emphasises quality and customer commitment as core values.

Services Keen IT Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping.

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Services Keen IT Support offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Compliance and GDPR Meeting data protection and industry rules, including UK GDPR record keeping.

Questions people ask about Keen IT Support

What services does Keen IT Support offer?
Keen IT Support offers Managed IT support, Helpdesk and remote support, On-site support, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Compliance and GDPR.
Where does Keen IT Support provide IT support?
Keen IT Support is based in Halton.
Who is Keen IT Support for?
The company was founded in 1996.

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