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Netmatters

In Broadland, East of England Serves the whole UK

Managed IT support, cyber security and software development for UK businesses.

Visit website Call 01603 515007 Write a review Updated 07 Sept 2026

From the provider

Netmatters is a full-service digital agency offering managed IT support, cyber security services, bespoke software development, and digital marketing for businesses. Established in 2008, the company employs over 130 staff across three offices in Norfolk and Cambridgeshire: Wymondham, Cambridge, and Great Yarmouth.

The company provides managed IT support with flexible billing options, including helpdesk access, remote monitoring, backup and disaster recovery, system health reviews, and security assessments. Additional services include IT consultancy, cloud hosting, VoIP telecoms, and AI consultancy. Cyber security offerings cover Cyber Essentials certification assistance and comprehensive security audits. Support is available Monday-Friday 07:00-18:00 with extended weekend coverage.

Netmatters holds ISO 27001 and ISO 9001 certifications, and maintains Microsoft Solutions Partner and Google Partner status. The company emphasizes independent recommendations unconstrained by third-party contracts, serving businesses nationwide.

Services Netmatters offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Accreditations and partnerships

ISO 27001 International standard for managing information security, audited by a certification body.
ISO 9001 International standard for quality management, audited by a certification body.
Cyber Essentials Government-backed baseline security certification, self-assessed.
Microsoft Solutions Partner Microsoft partner level earned on measured skills and customer results.
Google Cloud Partner Partner in the Google Cloud programme.

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Services Netmatters offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. AI consultancy Advice on where AI tools such as Microsoft Copilot fit a business, and help rolling them out safely.

Questions people ask about Netmatters

What services does Netmatters offer?
Netmatters offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Cloud and hosting, Backup and disaster recovery, VoIP and telecoms, AI consultancy.
Where does Netmatters provide IT support?
Netmatters is based in Broadland and serves businesses across the UK.
Who is Netmatters for?
The team is 51-200 people. The company was founded in 2008.

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