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SmartStep i.t.

In Dover, South East

IT support, networking and data recovery services for small businesses in Kent.

Visit website Write a review Updated 07 Sept 2026

From the provider

SmartStep i.t. was established in 2005 to provide flexible and responsive IT support to small businesses. Based in Deal, Kent, the company offers a range of IT and communications services delivered through monthly or yearly support contracts.

The company provides managed IT support including on-site and remote assistance, network services, hardware repairs and upgrades, structured cabling, and wireless network installation. It also offers data recovery, online backup, and disaster recovery planning. A dedicated technician provides telephone, email and remote support alongside IT policies and documentation.

Beyond core IT support, SmartStep i.t. supplies VoIP, broadband, spam filtering, hosted email, and website design and hosting services. The team is experienced with Microsoft Server Solutions and Linux server administration.

Services SmartStep i.t. offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

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Services SmartStep i.t. offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about SmartStep i.t.

What services does SmartStep i.t. offer?
SmartStep i.t. offers Managed IT support, Helpdesk and remote support, On-site support, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy.
Where does SmartStep i.t. provide IT support?
SmartStep i.t. is based in Dover.
Who is SmartStep i.t. for?
The company was founded in 2005.

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