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Stability IT

In Denbighshire, Wales

Managed IT support with 24/7 helpdesk and cybersecurity for businesses in North Wales.

Visit website Call 01745 508555 Write a review Updated 07 Sept 2026

From the provider

Stability IT is a managed service provider offering 24/7 IT support, helpdesk services, and cybersecurity to businesses. Core services include on-site support, cloud solutions, backup and disaster recovery, and network management. The company also provides endpoint security, Microsoft 365 support, and fractional IT leadership for businesses requiring strategic guidance.

The company serves businesses of all sizes across North Wales, including Prestatyn, Rhyl, Denbigh, Flint, Wrexham and surrounding areas. Their approach emphasizes tailored solutions without unnecessary upselling, working closely with clients to meet their specific needs.

Established in 2010 by founders Mark Francis and Ryan Shepherd, Stability IT employs a dedicated team of technical experts selected for both technical knowledge and interpersonal skills. The company offers flexible service options ranging from managed IT support packages to break-fix and hourly consulting services, operating business hours Monday to Friday from 8am to 5.30pm, with 24/7 helpdesk support available to subscription customers.

Services Stability IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cyber security Protecting systems and data from attack, and responding when something gets through. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

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Services Stability IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cyber security Protecting systems and data from attack, and responding when something gets through. IT strategy and vCIO Regular planning sessions on budget, risk and what to change over the next year.

Questions people ask about Stability IT

What services does Stability IT offer?
Stability IT offers Managed IT support, Helpdesk and remote support, On-site support, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Microsoft 365, Cyber security, IT strategy and vCIO.
Where does Stability IT provide IT support?
Stability IT is based in Denbighshire and also serves Flintshire, Wrexham.
Who is Stability IT for?
The company was founded in 2010.

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