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WikiTech

In Maidstone, South East

Managed IT support, cyber security and infrastructure for businesses across Kent and the South East.

Visit website Call 020 3822 0899 Write a review Updated 07 Sept 2026

From the provider

WikiTech was founded in 2022 by Ben and Anna Wicken. Matt Scott and Martin Sandford subsequently joined as part-owners. The company operates from a head office at 21 Curzon Road, Maidstone, Kent, and is staffed by senior engineers with no first-line support or escalations.

WikiTech provides managed IT support, cyber security, and related infrastructure services to businesses. Service offerings include IT helpdesk support, Cyber Essentials certification and security, email security, Microsoft 365 support, cloud and Azure services, backup and disaster recovery, networking and Wi-Fi infrastructure, VoIP and telephony, hardware procurement and licensing, and custom app development with business automation. The company holds Cyber Essentials certification.

The company serves businesses across Kent, East Sussex, Surrey and South East London. On-site support is available within one hour of Maidstone; remote support is available nationwide. They work with clients in accountancies, legal practices, schools, construction, care homes, e-commerce, retail, hospitality and advertising agencies. Standard managed IT support pricing is £40 per user per month.

Services WikiTech offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.

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Services WikiTech offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. Cyber security Protecting systems and data from attack, and responding when something gets through. Cyber Essentials Preparing a business for Cyber Essentials certification and running the assessment. Microsoft 365 Setting up and running Microsoft 365 email, files, Teams and user accounts. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. VoIP and telecoms Phone systems that run over your internet connection, including numbers and call routing. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about WikiTech

What services does WikiTech offer?
WikiTech offers Managed IT support, Helpdesk and remote support, Cyber security, Cyber Essentials, Microsoft 365, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, VoIP and telecoms, Hardware and procurement, Projects and consultancy.
Where does WikiTech provide IT support?
WikiTech is based in Maidstone and also serves East Sussex, Kent, Surrey, Ashford, Bromley, Canterbury, Dartford, Gravesham, Medway, Sevenoaks, Tunbridge Wells.
Who is WikiTech for?
The company was founded in 2022.

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