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BCTec

In Medway, South East Serves the whole UK

Managed IT support and cloud services to business and education across the UK.

Visit website Write a review Updated 07 Sept 2026

From the provider

BCTec is an IT support company serving business and education establishments. Founded in 2005, the company employs over 34 developers and technicians.

It provides managed IT support for businesses with remote, on-site, phone and email support, plus cloud-based servers, backups and email solutions. For education institutions it offers fully managed services with security and data protection, alongside 24/7 monitoring of servers and backups.

The company also develops software including websites, mobile apps, and business helpdesk systems. Services include network support, hardware procurement, and cloud hosting. BCTec holds Cyber Essentials Plus certification and is a registered partner of Microsoft, Dell, HP and Cisco. The head office is in Gillingham, Kent.

Services BCTec offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Plus Cyber Essentials with an independent technical audit.
Microsoft Partner Registered in the Microsoft partner network.

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Services BCTec offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Hardware and procurement Buying, configuring and replacing laptops, desktops, servers and peripherals. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about BCTec

What services does BCTec offer?
BCTec offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cloud and hosting, Backup and disaster recovery, Hardware and procurement, Projects and consultancy.
Where does BCTec provide IT support?
BCTec is based in Medway and serves businesses across the UK.
Who is BCTec for?
The team is 16-50 people. The company was founded in 2005.

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