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Gray IT

In Medway, South East

Managed IT support and cyber security for businesses in Kent and Medway.

Visit website Call 01622 391 300 Write a review Updated 07 Sept 2026

From the provider

Gray IT is a Medway-based IT support provider serving businesses across Kent and Medway. The company operates from Innovation Centre Medway in Chatham and offers managed IT support contracts starting from £32.50 per month, with capabilities including 24/7 monitoring, same-day on-site response, network management, and cloud services. Gray IT provides cyber security services covering network, email and web security, antivirus protection, and staff awareness training. Additional services include IT consultancy, managed networks, cloud and hosted services, cloud backup from £10 per month, and equipment financing. The company is Cyber Essentials certified and holds Microsoft Partner status, with N-Able, Guardz and Connectwise integrations. Gray IT delivers support through proactive monitoring rather than reactive fixes, with a focus on preventing downtime and maintaining business continuity. The company serves multiple locations across Kent including Maidstone and Rochester.

Services Gray IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Accreditations and partnerships

Cyber Essentials Government-backed baseline security certification, self-assessed.

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All IT support in Medway

Services Gray IT offers

Managed IT support Day-to-day support, monitoring and maintenance for a fixed monthly fee. Helpdesk and remote support A support desk your staff contact by phone, email or portal when something stops working. On-site support Engineers who travel to your offices for the work that cannot be done remotely. Cyber security Protecting systems and data from attack, and responding when something gets through. Cloud and hosting Moving servers and applications to hosted infrastructure, then running them there. Backup and disaster recovery Copies of your data held off-site, and a tested plan for getting back to work after a failure. Networking and Wi-Fi Wired networks, Wi-Fi, firewalls and internet connections across your sites. Projects and consultancy One-off work such as an office move, a migration or a new system rollout.

Questions people ask about Gray IT

What services does Gray IT offer?
Gray IT offers Managed IT support, Helpdesk and remote support, On-site support, Cyber security, Cloud and hosting, Backup and disaster recovery, Networking and Wi-Fi, Projects and consultancy.
Where does Gray IT provide IT support?
Gray IT is based in Medway and also serves Maidstone.

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